Find the right person, not just the right document
Ask "who handles vendor contracts?" in Slack, Teams, or chat. BehaviorGraph returns the person teams actually rely on, their availability, and a backup if they're at capacity.
Enterprise AI plateaus because it can't access tacit knowledge: who people actually rely on, how decisions route in practice, where work stalls. BehaviorGraph makes it queryable, powered by research-backed behavioral science and organizational network analysis.
Find the right people, not just the right files.
Integrates with your existing stack
Whether you're building agents, improving enterprise search, or adding context to a search product.
Different roles, one behavioral context layer. See what BehaviorGraph looks like for your team.
You build the enterprise search, agents, or RAG pipelines. BehaviorGraph gives your systems the organizational context they're missing: who to route to, who's available, and when to escalate. Plug in via API, MCP, or RAG enrichment.
The org chart shows reporting lines. BehaviorGraph shows who people actually rely on, where handoffs stall, and which individuals are overloaded. Find bottlenecks before they become incidents. Identify the right alternative when the primary is at capacity.
Your agents follow the rules. But rules on paper don't always match how the org operates. BehaviorGraph gives governance teams the behavioral context to evaluate whether AI routing decisions were appropriate in practice, and the audit trail to prove it.
Org charts update in a day. Behavior takes months. BehaviorGraph tracks whether people have actually adopted new workflows, who the informal leaders are that drive real change, and where old routing patterns are still holding your transformation back.
BehaviorGraph applies Organizational Network Analysis (ONA) and behavioral science to map how work actually flows — who meets with whom, who routes decisions to whom, and who peers genuinely rely on.
The approach aligns with the frameworks practitioners already use: Prosci ADKAR calls for identifying change champions and measuring adoption reinforcement — BehaviorGraph shows you who those champions actually are based on peer behavior, not job title. Kotter's 8-Step Model requires building a guiding coalition — BehaviorGraph finds the informal connectors who can carry the message across team boundaries. And Nudge Theory (Thaler & Sunstein) shows that behavior follows environment and social proof — BehaviorGraph surfaces where those social proof signals are strongest and where they're absent. Methodology backed by academic research from Columbia University and validated against real organizational data. Read the research →
Every platform reads documents and org charts. BehaviorGraph adds a behavioral layer — relevance, capacity, response patterns, and real routing paths.
Explore the context layerOrg charts, reporting lines, formal titles. Static. Reflects intended structure, not actual behavior.
Documents, wikis, tickets, and meeting transcripts. Richer context, but still reflects what was written — not how work moves.
The tacit knowledge that lives in people's habits, not in documents. Captured at scale using behavioral science, validated in real organizations.
Enterprise search and agents plateau because they lack behavioral context. Documents tell you what's written. BehaviorGraph tells your AI who knows, who decides, and how work actually flows.
Authors, org charts, and ticket history. Static snapshots that don't reflect how the organization actually operates.
Org charts, documents, and workflow definitions each diverge from the reality of how decisions are made and work actually moves.
BehaviorGraph is the behavioral layer: who knows what, who people rely on, how work actually flows, and who has real decision authority.
AI works in pilots and verticals. But your org runs horizontally across teams, handoffs, and approval chains. When you optimize one team, others still drag execution down because the handoffs were never designed for AI. BehaviorGraph catches that org design debt so you don't need a reorg. And when AI can't answer, it escalates to the right person with the right context and permission boundaries.
Example: An agent detects an invoice stuck past SLA. The org chart says route to the Finance lead. BehaviorGraph knows she's at 120h/wk and only checking her priority list, identifies a qualified backup who handles the same contract type, and escalates to the Director if unresolved in 24h.
An agent detects an invoice approval delay beyond SLA. BehaviorGraph surfaces the primary approver's load, relevance score, and cross-team centrality, then routes to a qualified alternative and flags escalation to the Director.
BehaviorGraph plugs into your enterprise search, agent platform, or governance layer — adding the behavioral context that makes every AI decision more accurate.
Ask "who handles vendor contracts?" in Slack, Teams, or chat. BehaviorGraph returns the person teams actually rely on, their availability, and a backup if they're at capacity.
When your enterprise search returns documents, BehaviorGraph adds who owns each topic, who's available, and the escalation path. Works with Glean, Coveo, Elasticsearch, or your own.
Results respect every access boundary at runtime. Different people get different answers based on their access level, role, and organizational position.
Before your agent takes a consequential action, BehaviorGraph tells it who should handle it, who has authority, and where to escalate. Via API or MCP.
Find the fastest route across legal, finance, ops, sales, and product. Automatic fallback when the primary person is overloaded.
When AI can't answer, escalate to the right person with the reasoning, context, and permission boundaries already attached. Not just a ticket.
Every routing decision is traceable: who was chosen, why, what the alternatives were, and whether it followed your approval structure.
Estimated annual value per 2,000 knowledge workers.
Find the right person faster. 50% of routing waste recovered.
Unblock overloaded people. Get new hires productive 30% faster.
Detect burnout before departures. Make AI governance behavioral.
Estimates per 2,000 knowledge workers at $105/hr fully-loaded rate. Scales linearly with org size. Try the calculator with your numbers →
APIs, MCP, RAG enrichment, or direct chat. Plug behavioral context into your existing stack however it fits.
Plug into your enterprise search to enrich every result with people context, relevance, and routing.
Expose routing and escalation context to agent platforms via REST API or Model Context Protocol (MCP).
Embed conversational org intelligence into your apps. Ask questions, get answers grounded in behavioral context.
Inject people context into your retrieval pipeline. Re-rank by expertise, add owners, and surface who to escalate to.
Ask your org questions directly. Real-time answers about who to route to, who's available, and how work actually flows.
API, MCP, and RAG endpoints use coded identifiers (e.g. LEG-07) to prevent misuse for individual evaluation. Live chat uses names for natural conversation and is available for operational queries only, not for HR assessment or personnel decisions. Identity resolution is handled by your internal systems with appropriate access controls.
Enterprise search finds what's written. BehaviorGraph finds who can actually help — and connects them.
A sales rep needs a feature to close a deal. The formal process takes six months. The customer can't wait. The feature was built in a hackathon but never documented.
Product docs, no match. Roadmaps, not for 6 months. Design specs, out of date. The work was never written down, so enterprise search can't find it.
An engineer who built a similar feature in a hackathon. Peer recognized, relevant code activity, proven impact. None of it in any document.
Connect the sales rep to the engineer who built it. Share the customer need, past hackathon work, and domain fit so both sides have full context before the conversation.
BehaviorGraph is the behavioral context layer for enterprise AI. It turns collaboration patterns, relevance signals, pulse surveys, and workflow data into a queryable layer that enterprise search, AI agents, and governance platforms can use at runtime to find the right person, route decisions correctly, and escalate with full context.
Enterprise AI reads documents and org charts, but doesn't know how the organization actually works. Who do people rely on? How do decisions route in practice? Where do bottlenecks form? This missing behavioral layer causes AI to misroute work, miss the right person, and stall on escalation.
Tacit knowledge is what people know but don't write down: who actually handles APAC contracts, which team boundary always stalls handoffs, who to go to when the usual person is overloaded. Today's AI reads documents and org charts but is blind to how work actually flows. BehaviorGraph captures tacit knowledge at scale using a research-backed framework grounded in behavioral science and organizational network analysis, tested in real enterprise environments. The result: organizational intelligence your AI can query at runtime, from six data sources you already have, privacy by design.
BehaviorGraph plugs into your existing stack via REST API, MCP (Model Context Protocol), or RAG enrichment. It adds people context to every result: who actually owns a topic, who is available, and who to escalate to. Users find the right person, not just the right file.
No. BehaviorGraph operates on metadata only: collaboration patterns, calendar signals, presence data, and pulse survey responses. It never reads message content, emails, or documents. Privacy by design.
BehaviorGraph makes governance behavioral, not just rule-based. It knows when to escalate, who can approve, and when a human must decide. It routes within your approval structure, never around it. Every decision is auditable.
Collaboration patterns (calendars, meetings, presence), relevance and expertise signals (who peers rely on), lightweight pulse surveys (team health, readiness), workflow events (approvals, escalations, handoffs), and cross-team communication patterns. All metadata-only, connected via API.
No. BehaviorGraph works in three ways: (1) As an overlay on top of your existing enterprise search, enriching results with people context. (2) As a standalone context layer that your AI agents query directly via API or MCP. (3) As a full behavioral intelligence platform with its own routing, escalation, and governance capabilities. If you already have enterprise search, BehaviorGraph makes it better. If you don't, BehaviorGraph still provides the organizational context that search alone can't.
Your agents call our API or MCP tools before taking action. BehaviorGraph tells them who to route to (based on org chart authority combined with behavioral relevance), who's available as backup (when the primary is overloaded, with qualified alternatives suggested and a human in the loop for confirmation), and when to escalate (with the full decision path and approval chain). You can use this alongside agent platforms like LangChain or CrewAI, or directly through our API without any other platform. We cover the part others don't: the organizational context that makes routing decisions accurate.
Yes. Most companies start with one of three entry points: (1) Search enrichment for teams already using enterprise search. (2) Agent routing for teams deploying AI agents. (3) Bottleneck detection for operations or engineering leads who want to find where work stalls. You can also add our AI agent directly to Slack or other platforms so your team can ask questions like "who owns APAC vendor contracts?" right where they work. Or you can build BehaviorGraph into your own workflows through our API. Each connects to the same behavioral graph, so expanding to other use cases later requires no additional data setup.
BehaviorGraph works alongside your existing enterprise search, agent platform, or governance stack. If your AI is accurate on content but still misroutes decisions, stalls on escalation, or misses the right person, we should talk.